Make Change Happen for Midcorp Service Providers

In today’s fast-changing world, it’s tempting to look for big strategies or bold visions to lead the way. But real, profound change usually starts with something simpler—and more human: trust.

Service providers must develop their data and technology and be accountable for contributing to the future of our planet. Leaders primarily use both areas to maintain the status quo of services. This strategy neglects the unique chance to make a meaningful difference in the lives of those they serve.

Dealing with change is a natural process. But when people express a natural reaction to change, we find it annoying and say, "They are resistant to the change.” Unjustified.

Being meaningful as a professional service provider is not accidental. It results from conscious design, implementation of simple guiding principles, and a well-defined positioning and purpose

How do you organize a process that will help to define a challenging vision that feels sufficiently uncomfortable enough and inspires to act towards a renewed, meaningful future?

A few years ago, one of my clients was challenged to deliver more value than just the annual premium adjustment and adequate claims handling. The challenge was not without consequences.

The impact of technological and social developments on professional service providers is undeniable. The question is how to respond to these developments and take advantage of the opportunities it presents.